Refund policy

RETURNS & STORE CREDIT

We want you to love every piece you receive from The Lovely Wardrobe. 🎀

Order Cancellations

Once an order has been placed, it cannot be canceled or modified. Please carefully review your order, size, color, and shipping information before completing your purchase.

Returns

If you’re not completely satisfied with your purchase, you may request a return within 14 days of delivery.

Items must be:

  • Unworn and unwashed

  • In original condition

  • Free of makeup, stains, odors, or damage

  • Returned with original tags attached

Store Credit or Exchange

All approved returns are eligible for store credit or an exchange, depending on inventory availability.

If the requested exchange item is unavailable, store credit will be issued instead. We do not offer refunds to the original payment method.

Store credit or exchange will be processed once your returned item has been received and inspected.

Missing Items

We wish we could personally make sure that every item in every package arrives safely, but unfortunately, we cannot guarantee that packages will never be missing an item. 💗

If you receive your package and notice that an item is missing, please contact us as soon as possible through our Contact Us page. We’re happy to help look into the issue and work with you to find the best solution.

Final Sale

Sale items, accessories, and items marked Final Sale are not eligible for returns, exchanges, or store credit.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Need Help?

Have a question about your return, exchange, or a missing item? We’re here to help. 💗 Please contact us through our Contact Us page before sending anything back.

Thank you for shopping with The Lovely Wardrobe. 🎀